Creating Brand Stories

The key to making authentic connections with customers

PulseCX is the marketing partner that specializes in building customer experiences (CXs) for healthcare brands based on experiential storytelling—crucial to engaging and motivating customers, no matter where a brand is in its life cycle. Key phases in our CX process point the way to success.

Understanding Key Stakeholders

Discovering rational and emotional mindsets that impact brand acceptance.

Tracking Customer Journeys

Mapping stakeholder actions and interactions that lead to treatment decision-making.

Identifying Key Moments of Impact

Pinpointing where in the journey a brand can most strongly influence customers.

Measuring and Improving Results

Employing a metrics-freak mindset to fine-tune the CX and drive more ROI.

Experiencing Success

Maximize brand engagement with the PulseCX customer experience (CX) approach

Review case studies of how we’ve partnered with clients to create experiences that solved specific brand challenges.

Discuss how the CX approach can increase engagement with your brand.
Contact David Zaritsky today at dzaritsky@PulseCX.com.

Review POV articles on healthcare marketing solutions

Thinking Ahead

Customer experience (CX) approaches that advance brand success

Read PulseCX POV articles that outline solutions to competitive and customer engagement situations brands commonly encounter.

Discuss how the CX approach can increase engagement with your brand.
Contact David Zaritsky today at dzaritsky@PulseCX.com.

Meet our people and see career opportunities

Connecting in Person

Our people are the beating heart behind PulseCX

Interested in joining our team?

See career opportunities at PulseCX.

Discover the culture we create and embrace

The Culture Book

Explore the confident attitude expressed by people who have each other’s backs every day