Creating Brand Stories
The key to making authentic connections with customers
PulseCX is the marketing partner that specializes in building customer experiences (CXs) for healthcare brands based on experiential storytelling—crucial to engaging and motivating customers, no matter where a brand is in its life cycle. Key phases in our CX process point the way to success.
Understanding Key Stakeholders
Discovering rational and emotional mindsets that impact brand acceptance.
Tracking Customer Journeys
Mapping stakeholder actions and interactions that lead to treatment decision-making.
Identifying Key Moments of Impact
Pinpointing where in the journey a brand can most strongly influence customers.
Measuring and Improving Results
Employing a metrics-freak mindset to fine-tune the CX and drive more ROI.
Experiencing Success
Maximize brand engagement with the PulseCX customer experience (CX) approach
Review case studies of how we’ve partnered with clients to create experiences that solved specific brand challenges.
Discuss how the CX approach can increase engagement with your brand.
Contact David Zaritsky today at dzaritsky@PulseCX.com.
Thinking Ahead
Customer experience (CX) approaches that advance brand success
Read PulseCX POV articles that outline solutions to competitive and customer engagement situations brands commonly encounter.
Discuss how the CX approach can increase engagement with your brand.
Contact David Zaritsky today at dzaritsky@PulseCX.com.
Connecting in Person
Our people are the beating heart behind PulseCX
Interested in joining our team?
See career opportunities at PulseCX.
The Culture Book
Explore the confident attitude expressed by people who have each other’s backs every day
