EMPOWERING PERSONAL EXPERIENCES
Crucial to making authentic connections with customers
PulseCX is the marketing partner who will help you connect with stakeholders and develop customer experiences (CXs) that unlock the human connection and influence audience engagement, attitudes, and behaviors to drive brand usage. Pivotal phases in our CX process point the way to success.
Understanding Key Stakeholders
Discovering rational and emotional mindsets that impact brand acceptance.
Tracking Customer Journeys
Mapping stakeholder actions and interactions that lead to treatment decision-making.
Identifying Key Moments of Impact
Pinpointing where in the journey a brand can most strongly influence customers.
Measuring and Improving Results
Employing a metrics-freak mindset to fine-tune the CX and drive more ROI.